Refund and Cancellation Policy

Last Updated: August 2026

This policy explains how refunds and cancellations are handled for digital products purchased through CryptoMom Market Notes via Instamojo.

1. Digital Products Are Non-Refundable by Default

Because our products (such as PDF guides and toolkits) are digital and delivered instantly upon purchase, all sales are generally final and non-refundable once the download has been accessed or delivered. This is standard practice for instant-delivery digital goods, since the product cannot be "returned" the way a physical item can.

By completing a purchase, you acknowledge and accept that you are buying instantly-delivered digital content, and that refund requests based on a simple change of mind cannot be honored.

2. When a Refund May Be Considered

We want you to have a good experience, so we will consider a refund in the following limited circumstances:

Technical failure: You were charged but did not receive the digital product due to a technical error, and the issue could not be resolved after contacting us
Duplicate payment: You were accidentally charged more than once for the same product
Product not as described: The delivered file is significantly different from what was advertised (for example, a corrupted or incomplete file that we are unable to fix or replace)

To request a refund under any of these circumstances, contact us within 7 days of purchase with your order details and a description of the issue.

3. How to Request a Refund

Email us at info@cryptomom.net (or alphacontentwriting@gmail.com) with:

Your order/transaction ID from Instamojo
The email address used at checkout
A brief explanation of the issue

We aim to respond to all refund requests within 3–5 business days.

4. Approved Refunds

If a refund is approved, it will be processed back to your original payment method through Instamojo. Please allow 7–10 business days for the refund to reflect in your account, depending on your bank or payment provider's processing times. CryptoMom Market Notes is not responsible for delays caused by your bank or payment provider.

5. Cancellations

Since our digital products are delivered instantly at the point of purchase, there is no "order" to cancel prior to delivery. If you no longer wish to complete a purchase, you must do so before finalizing payment at checkout.

If we ever introduce subscription-based products or ongoing services in the future, cancellation terms specific to those offerings will be detailed separately at the time of purchase.

6. Chargebacks

We ask that you contact us directly before initiating a chargeback with your bank or card provider. Most issues can be resolved quickly through direct communication, and chargebacks can result in account restrictions on services like Instamojo.

7. Changes to This Policy

We may update this Refund and Cancellation Policy from time to time. The version in effect at the time of your purchase will apply to that transaction.

8. Contact Us

For any refund or cancellation questions, reach out to:

Email: info@cryptomom.net (or alphacontentwriting@gmail.com)

This policy is provided for general informational purposes and does not constitute legal advice. We recommend having this document reviewed by a qualified legal professional to ensure compliance with consumer protection laws applicable to your business and audience.

Cryptomom Market Notes